“Outsourcing our
back office work
to Outsourcing
City freed up a
lot of work load
from my current
employees here
in my company.
Now my employees
are much more
efficient and
they are able to
focus more on
the job at hand
rather than
dealing with
meticulous
paperwork.”
Julie C.
Makemechic.com
Inbound
Call Center
“At first I was
hesitant to
outsource
customer service
reps because I
was skeptical
about the strong
accents the CSRs
may have. While
other offshore
outsourcing
companies do not
allow a few
number of CSRs,
Outsourcing City
allowed me to
just have one at
first. I
tested the waters
first. After two
weeks, I added
more CSRs.
Needless to say,
I am very
satisfied with
the quality of
their agents.”
Jack S.
Lollicup.com
“I am
extremely
impressed with
the customer
service agents
that you have
provided my
company. They
are quick and
efficient,
constantly
keeping me in
the loop in
terms of status
reports and log
sheets. They are
well-versed and
well-trained and
I couldn’t be
any happier.”
Tiffany X.
Eternalsparkles.com
Telemarketing
“What impressed
me the most was
the
telemarketers’
fast learning
abilities in
knowing the
intricacies of
my company’s
products. Their
professionalism,
inputs,
feedbacks have
proven that the
telemarketers
are indeed
experienced in
the field of
sales. I have
come to rely on
their sound
judgment and
recommendations
before I make
any strategic
decisions for my
company.”
Jeanne G.
Ceriwholesale.com
Medical
Transcription “A job well done
to the medical
transcription
services team!
We have used
another service
prior to
Outsourcing
City’s
transcription
services and our
experience with
this company is
better this time
around. Their
system is simple
and flawless. We
need not do
constant
follow-ups as to
when they can
get the work
back to us. They
performed well
and they are
very accurate
and most
importantly,
they deliver on
time.”
