Client Successes

Outsourcing City

Back Office Outsourcing

“Outsourcing our back office work to Outsourcing City freed up a lot of work load from my current employees here in my company. Now my employees are much more efficient and they are able to focus more on the job at hand rather than dealing with meticulous paperwork.”

Julie C.

Inbound Call Center

“At first I was hesitant to outsource customer service reps because I was skeptical about the strong accents the CSRs may have. While other offshore outsourcing companies do not allow a few number of CSRs, Outsourcing City allowed me to just have one at first. I  tested the waters first. After two weeks, I added more CSRs. Needless to say, I am very satisfied with the quality of their agents.”

Jack S.

“I am extremely impressed with the customer service agents that you have provided my company. They are quick and efficient, constantly keeping me in the loop in terms of status reports and log sheets. They are well-versed and well-trained and I couldn’t be any happier.”

Tiffany X.


“What impressed me the most was the telemarketers’ fast learning abilities in knowing the intricacies of my company’s products. Their professionalism, inputs, feedbacks have proven that the telemarketers are indeed experienced in the field of sales. I have come to rely on their sound judgment and recommendations before I make any strategic decisions for my company.”

Jeanne G.

Medical Transcription
“A job well done to the medical transcription services team! We have used another service prior to Outsourcing City’s transcription services and our experience with this company is better this time around. Their system is simple and flawless. We need not do constant follow-ups as to when they can get the work back to us. They performed well and they are very accurate and most importantly, they deliver on time.”

Joanne D.
Chun Chiang Medical Corporation